Return & Refund Policy

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a simple and hassle-free return process.

1.⁠ ⁠Return Rights
You have the right to return items within 14 days of receiving your order. To be eligible for a return, the item must be in its original condition—unused, in the original packaging, and with all tags attached.

2.⁠ ⁠How to Make a Return
To initiate a return, please follow these steps:
• Contact our customer service to notify us of your return request.
• You will receive detailed return instructions and the return address.
• Pack the item securely in its original packaging and include the order confirmation or receipt.
• Ship the package using your preferred shipping carrier. Please note that return shipping costs are your responsibility unless otherwise stated.

3.⁠ ⁠Refunds
Once we have received and inspected the returned item, we will process your refund. Refunds will be made to the original payment method within 14 days of receiving the return. Please note that shipping costs are non-refundable.

4.⁠ ⁠Exchanges
If you would like to exchange an item for a different size or color, please return the item as described above and place a new order in our store. Exchanges are processed as separate transactions to ensure the fastest service.

5.⁠ ⁠Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service immediately. We will provide a free return label and send you a replacement item as quickly as possible.

6.⁠ ⁠Exceptions to Return Rights
Certain items cannot be returned due to hygiene reasons, such as earrings, if the seal has been broken. These exceptions will be clearly stated in the product description.

7.⁠ ⁠Return Costs
Unless otherwise specified, you are responsible for the cost of return shipping. For returns involving damaged or incorrect items, we will cover the return shipping costs.

8.⁠ ⁠Contact Information
If you have any questions regarding returns, please contact our customer service team.